Returns, refunds and exchanges

Created by Kevin H, Modified on Thu, 17 Oct at 1:52 PM by Kevin H

Our policy lasts 30 days from the date of delivery. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. We offer satisfaction guaranteed, if for some reason you are not happy with your order we will refund your order, no questions asked.

To be eligible for a return, your item must be unused or unwashed.

Refunds (if applicable)
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@iigears.com

Exchanges (if applicable)
We replace items if they are defective, damaged, or incorrect sizing, send us an email at support@iigears.com to initiate an exchange request


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