My tracking says delivered but I didn't get it.

Created by Kevin H, Modified on Thu, 17 Oct at 11:25 AM by Kevin H

If your tracking shows your parcel was delivered and you did not receive it, please give it 1 - 5 business days, occasionally the carrier may mark the parcel as delivered but it is still in transit. 


If you have not received your parcel within 1 - 5 business days from the delivery date. Please email our customer service with your order number and shipping address to support@iigears.com 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article